Forrester’s new DBEP guide names CoCoNet as the only specialized vendor for corporate banking in Europe

  • Forrester’s Now Tech: Digital Banking Engagement Platforms, Q1 2021, by Jost Hoppermann, recognises CoCoNet for its digital experience platform MULTIVERSA FIP.
  • Ongoing commitment to innovation results in third listing by a global research firm in less than a year.

Leading global market research company Forrester has included CoCoNet in its newly published report: Now Tech: Digital Banking Engagement Platforms, Q1 2021. CoCoNet was recognised in the report for its state-of-the-art digital experience & integration platform, MULTIVERSA FIP. It is one of just two providers in its category specialising in the highly complex world of corporate banking.

The report defines a digital banking engagement platform (DBEP) as an “advanced cross-channel/omnichannel banking solution that enables an integrated, seamless, and comprehensive customer and employee experience across touchpoints, thus delivering true digital banking”. Typical functionality includes agile support for banking and channel-specific business requirements, analytics, digital sales and marketing, and a single view of customers, products, and services.

Forrester analyst and report author Jost Hoppermann said application development and delivery professionals should use the report “to understand the value they can expect from a DBEP provider and select vendors based on size and functionality”.

The listing in Forrester’s guide is the third time that CoCoNet has been recognised by a global research firm in less than a year. In 2020, CoCoNet featured in Gartner’s Market Guide for Digital Banking Platforms and its Market Guide for Digital Banking Multichannel Solutions.

Commenting on CoCoNet’s inclusion in Forrester’s report, Mark Lohweber, CEO of CoCoNet, said: “We are delighted to feature in Forrester’s guide. It shows that we are one of very few truly specialist DBEP vendors for corporate banking in Europe.”

He added: “Engagement platforms enable banks to deliver an enhanced digital banking experience across all channels. Our solutions offer a wide range of out-of-the-box functionality for efficient internal and external collaboration in the corporate banking sector. They enable banks to grow their revenues and automate their services, giving them a competitive advantage in the marketplace.”

Forrester’s Now Tech: Digital Banking Engagement Platforms, Q1 2021 is available here.


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