CoCoNet helps banks to improve their customer retention

May 11, 2009 - Banks are facing fierce competition and various challenges in the field of payment transactions. The times in the banking industry are still characterised by the financial and economic crisis whose further consequences can hardly be foreseen.

The best way for banks to improve their customer retention obviously is concentrating on their core competencies and creating value for customers in the classical banking business. CoCoNet’s e-banking portals help banks to improve customer loyalty by offering banks high-end payment transactions and cash management solutions for their wholesale banking.

Banks investing in up-to-date e-banking infrastructure cope better with the necessary regulatory adaptations on the European payment transactions market which in any case are linked with major investments. The need for action primarily results from the EU harmonisation projects PSD (Payment Services Directive) and SEPA (Single Euro Payments Area). Furthermore, CoCoNet’s solutions offer many additional options and benefits for connecting corporates with SWIFTNet and for deploying the multi bank standard EBICS in France as a substitute for ETEBAC.

For almost 25 years CoCoNet has been a reliable partner for future-proof e-banking solutions that offer significant added value to corporate customers beyond convenient payment transactions e.g. in the field of liquidity management. The e-banking customer channel MULTIVERSA IFP provides solutions for all current requirements. The centrally operated portal solution helps to reduce the cost of operation and assures important margins in wholesale banking. Above all MULTIVERSA IFP offers corporates the highest financial transparency and efficiency, modern user interfaces and a broad range of functionalities, which comply with the latest regulatory developments.

CoCoNet's innovative MULTIVERSA products with user friendly interfaces help banks to increase their operative excellence and create higher customer retention.